Greg Powers | Property Casualty 360

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Market Insights

A Good First Impression

July 03, 2007

How can one balance achievement of a carrier's targeted claims loss ratio with the delivery of a streamlined customer experience that enhances and differentiates its brand versus the competition?

Getting Claims Off to a Good Start

August 02, 2005

One of your long-time policyholders gets into a multi-car accident while driving home from work one night on a rainy, slick road...

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Exceeding Expectations or Falling Short? Auto Claims Trends, Insights and Impacts Revealed link

LexisNexis® Risk Solutions

From LexisNexis® Risk Solutions

Carriers are laser-focused on customer satisfaction, and each claims experience yields a different result. Whether it’s FNOL processes, the ease of digital interactions or the time it takes to settle the claim, where is the industry delivering for customers? Where is it falling short? Download the latest white paper from LexisNexis Risk Solutions on the customer claims experience for insights into these questions and more.

A Good First Impression

Getting Claims Off to a Good Start

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