NOT FOR REPRINT
Page Printed from: propertycasualty360.com/author/profile/gary-saarenvirta
Sign In To follow
Artificial intelligence will help insurers effectively manage costs, improve customer service and identify insurance fraud.
Though inexpensive and not cost effective to investigate, the fraud losses on these claims quickly add up.
AI offers insurers many benefits, but one downside could be unintended bias in how claims are assessed based on historical outcomes.
Identifying the outliers in a claim can help insurers identify fraud earlier in the process.