Fara Haron | Property Casualty 360

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Commentary

Making a dent in customer claims using the power of human contact

May 26, 2020

For customers, both analog and digital channels are equally important when they are looking for insurance support.

Commentary

3 tips for improving the relationships with your customers

August 26, 2019

In the insurance industry, the insurer-customer relationship is particularly valuable when it comes to support and claims.

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Exceeding Expectations or Falling Short? Auto Claims Trends, Insights and Impacts Revealed link

LexisNexis® Risk Solutions

From LexisNexis® Risk Solutions

Carriers are laser-focused on customer satisfaction, and each claims experience yields a different result. Whether it’s FNOL processes, the ease of digital interactions or the time it takes to settle the claim, where is the industry delivering for customers? Where is it falling short? Download the latest white paper from LexisNexis Risk Solutions on the customer claims experience for insights into these questions and more.

Making a dent in customer claims using the power of human contact

3 tips for improving the relationships with your customers

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