Erin Keyser | Property Casualty 360

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Why old-school, low-tech insurance business methods still matter

October 07, 2024

While technology is transforming customer service, even the best of tools cannot replace the human touch.

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Exceeding Expectations or Falling Short? Auto Claims Trends, Insights and Impacts Revealed link

LexisNexis® Risk Solutions

From LexisNexis® Risk Solutions

Carriers are laser-focused on customer satisfaction, and each claims experience yields a different result. Whether it’s FNOL processes, the ease of digital interactions or the time it takes to settle the claim, where is the industry delivering for customers? Where is it falling short? Download the latest white paper from LexisNexis Risk Solutions on the customer claims experience for insights into these questions and more.

Why old-school, low-tech insurance business methods still matter

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