Eric Bustos | Property Casualty 360

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Commentary

Policyholder churn doesn't have to be inevitable

August 12, 2024

Policyholder churn is fast becoming the bane of the U.S. insurance industry, but it doesn't have to be that way.

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Exceeding Expectations or Falling Short? Auto Claims Trends, Insights and Impacts Revealed link

LexisNexis® Risk Solutions

From LexisNexis® Risk Solutions

Carriers are laser-focused on customer satisfaction, and each claims experience yields a different result. Whether it’s FNOL processes, the ease of digital interactions or the time it takes to settle the claim, where is the industry delivering for customers? Where is it falling short? Download the latest white paper from LexisNexis Risk Solutions on the customer claims experience for insights into these questions and more.

Policyholder churn doesn't have to be inevitable

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