Elisa Logan | Property Casualty 360

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Best Practices

Millennial X factor: How does your digital strategy stack up?

October 05, 2021

Learn the questions insurers should ask themselves when building a digital claims strategy.

Commentary

Differentiating the claims experience in a virtual world

November 06, 2020

Consumers are very comfortable with the digital experience and expect it for their insurance purchases and claims payments.

Market Insights

Paying claims in a COVID-19 world

August 24, 2020

Protecting policyholders and meeting their service expectations will require updating the payment process for claims.

Resources

Exceeding Expectations or Falling Short? Auto Claims Trends, Insights and Impacts Revealed link

LexisNexis® Risk Solutions

From LexisNexis® Risk Solutions

Carriers are laser-focused on customer satisfaction, and each claims experience yields a different result. Whether it’s FNOL processes, the ease of digital interactions or the time it takes to settle the claim, where is the industry delivering for customers? Where is it falling short? Download the latest white paper from LexisNexis Risk Solutions on the customer claims experience for insights into these questions and more.

Millennial X factor: How does your digital strategy stack up?

Differentiating the claims experience in a virtual world

Paying claims in a COVID-19 world

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