Insurance industry leaders are convinced artificial intelligence (AI) will 'revolutionize the customer experience and empower agents, brokers and employees,' according to a new report.

Insurance industry leaders are convinced artificial intelligence (AI) will 'revolutionize the customer experience and empower agents, brokers and employees,' according to a new report.

Data from Accentures Technology Vision for Insurance 2017 determined that most insurers now recognize the need and urgency to innovate, but significant challenges remain.

Technology news from Travelers, Applied Systems, Townley Kenton, Sapiens International and Canal Insurance Company.

Talent acquisition looms large among the tech and innovation challenges that face insurers.

News from Guidewire, Insuritas, Salesforce and more.

Duck Creek Technologies and GEICO on Tuesday publicly announced their new partnership, a move the insurer said will improve its online customer experience while streamlining policy administration.

There's one thing insurance executives can bank on when it comes to their online image: It requires thoughtful strategy.