As the average amount of time consumers are willing to wait shrinks, businesses can't afford to disrupt the customer journey with long wait times and poor service.

As the average amount of time consumers are willing to wait shrinks, businesses can't afford to disrupt the customer journey with long wait times and poor service.

Property & casualty insurance industry technology and partnership news from Australia's Youi Insurance, Starr Companies, Mutual of Enumclaw, FCCI Insurance Group, Glatfelter Insurance Group, PwC and more.

Property & casualty insurance industry technology and partnership news from Australia's Youi Insurance, Starr Companies, Mutual of Enumclaw, FCCI Insurance Group, Glatfelter Insurance Group, PwC and more.

Income tax refunds are like candy to identity thieves. Follow these 7 guidelines to prevent becoming a victim.

E-Discovery: Digitized files present an opportunity for insurers to get in front of pending legal actions, but the industry needs guidance regarding the collection and use of personal data.

E-Discovery: Digitized files present an opportunity for insurers to get in front of pending legal actions, but the industry needs guidance regarding the collection and use of personal data.

The Global Data Protection Regulation will force insurers to re-evaluate both analysis and data collection practices, and customer communications.