Duke Williams | Property Casualty 360

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Commentary

How your insurance agency can thrive during the pandemic

December 22, 2020

New habits and processes formed now to deal with financial challenges will hold long-term value for you and your business.

Commentary

Is the insurance office going away for good?

May 26, 2020

One of the changes to come out of the coronavirus pandemic has been the shift to permanent work-from-home operations.

Best Practices

Answer this legal riddle before you let customers pay online

December 17, 2019

One question can determine whether your agency handles online payments smoothly or runs afoul of state laws.

Best Practices

Questions every insurance agent needs to ask before accepting digital payments

October 23, 2019

Here are seven big questions to ask when considering online or mobile payments.

Resources

Exceeding Expectations or Falling Short? Auto Claims Trends, Insights and Impacts Revealed link

LexisNexis® Risk Solutions

From LexisNexis® Risk Solutions

Carriers are laser-focused on customer satisfaction, and each claims experience yields a different result. Whether it’s FNOL processes, the ease of digital interactions or the time it takes to settle the claim, where is the industry delivering for customers? Where is it falling short? Download the latest white paper from LexisNexis Risk Solutions on the customer claims experience for insights into these questions and more.

How your insurance agency can thrive during the pandemic

Is the insurance office going away for good?

Answer this legal riddle before you let customers pay online

Questions every insurance agent needs to ask before accepting digital payments

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AgentSync