David Connolly Chris Raimondo | Property Casualty 360

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Building the Case for Claim Transformation

April 14, 2009

Claim management has increasingly become an area for strategic innovation, with focus on claim-related business and technology initiatives to improve customer service, total claim results, operational efficiency, and staff retention.

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Exceeding Expectations or Falling Short? Auto Claims Trends, Insights and Impacts Revealed link

LexisNexis® Risk Solutions

From LexisNexis® Risk Solutions

Carriers are laser-focused on customer satisfaction, and each claims experience yields a different result. Whether it’s FNOL processes, the ease of digital interactions or the time it takes to settle the claim, where is the industry delivering for customers? Where is it falling short? Download the latest white paper from LexisNexis Risk Solutions on the customer claims experience for insights into these questions and more.

Building the Case for Claim Transformation

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