NOT FOR REPRINT
Page Printed from: propertycasualty360.com/author/profile/colleen-wells
Sign In To follow
Insurance agencies and carriers using chatbots powered by Natural Language Processing (NLP) have an advantage.
The world is evolving. If insurance product offerings evolve with it, insurers will be better positioned to seize the opportunities that lie ahead.
Too many insurers see digitization as the route to solve specific business problems without realizing that it must be the core of a holistic framework.
