Christopher Baker | Property Casualty 360

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Managing Your Agency With Sprezzatura

January 24, 2011

Practice "sprezzatura." By becoming a virtuoso of your business, you can do the hardest parts effortlessly and make the client feel like you are a true artist of insurance and customer service.

Simple Steps Can Help Agencies Take Giant Leaps With Technology

April 18, 2010

The advent of the personal computer almost 30 years ago kick-started a cycle of technological revolution that continues to this day.

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Exceeding Expectations or Falling Short? Auto Claims Trends, Insights and Impacts Revealed link

LexisNexis® Risk Solutions

From LexisNexis® Risk Solutions

Carriers are laser-focused on customer satisfaction, and each claims experience yields a different result. Whether it’s FNOL processes, the ease of digital interactions or the time it takes to settle the claim, where is the industry delivering for customers? Where is it falling short? Download the latest white paper from LexisNexis Risk Solutions on the customer claims experience for insights into these questions and more.

Managing Your Agency With Sprezzatura

Simple Steps Can Help Agencies Take Giant Leaps With Technology

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