Chris Edgington | Property Casualty 360

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Insurers face new challenges in the age of engagement

September 07, 2017

These steps and graphics outline how today's smart insurance organizations capitalize on digital maturity and automation to wow customers.

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Exceeding Expectations or Falling Short? Auto Claims Trends, Insights and Impacts Revealed link

LexisNexis® Risk Solutions

From LexisNexis® Risk Solutions

Carriers are laser-focused on customer satisfaction, and each claims experience yields a different result. Whether it’s FNOL processes, the ease of digital interactions or the time it takes to settle the claim, where is the industry delivering for customers? Where is it falling short? Download the latest white paper from LexisNexis Risk Solutions on the customer claims experience for insights into these questions and more.

Insurers face new challenges in the age of engagement

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