Insurtech and the claims process are evolving and adjusters are often the first to identify problems and offer solutions.

Changing weather patterns are impacting insurance claims worldwide. Norway is one country that's taking a proactive approach to the climate crisis.

Learn to listen between the words for what a claimant may or may not be saying.

When you have yet to receive an injury update on your represented claimant, the adversary is often the personal injury receptionist/gatekeeper.

Careless letter writing plagues adjusters and embarrasses carriers.

Training new talent takes time and planning to give them a strong foundation.