Chad M Sands | Property Casualty 360

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Perception Gap Creates Animosity Among Consumers

April 14, 2004

Perception Gap CreatesAnimosity Among ConsumersFor insurance industry professionals, fielding insurance-related questions from friends and family comes with the territory. I receive a question regarding an ...

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Exceeding Expectations or Falling Short? Auto Claims Trends, Insights and Impacts Revealed link

LexisNexis® Risk Solutions

From LexisNexis® Risk Solutions

Carriers are laser-focused on customer satisfaction, and each claims experience yields a different result. Whether it’s FNOL processes, the ease of digital interactions or the time it takes to settle the claim, where is the industry delivering for customers? Where is it falling short? Download the latest white paper from LexisNexis Risk Solutions on the customer claims experience for insights into these questions and more.

Perception Gap Creates Animosity Among Consumers

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