Cat Reese | Property Casualty 360

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Commentary

3 ways carriers can improve the catastrophe claims experience

August 10, 2023

Friction during the claims process following a catastrophe can strain customer satisfaction and cause a sharp decline in renewals.

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Exceeding Expectations or Falling Short? Auto Claims Trends, Insights and Impacts Revealed link

LexisNexis® Risk Solutions

From LexisNexis® Risk Solutions

Carriers are laser-focused on customer satisfaction, and each claims experience yields a different result. Whether it’s FNOL processes, the ease of digital interactions or the time it takes to settle the claim, where is the industry delivering for customers? Where is it falling short? Download the latest white paper from LexisNexis Risk Solutions on the customer claims experience for insights into these questions and more.

3 ways carriers can improve the catastrophe claims experience

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