Bill Freitag | Property Casualty 360

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Commentary

It's the customer experience, stupid

March 31, 2017

Insurers need to make their brand experiences into havens of ease, comfort and security that also fit into customers desired lifestyles.

Commentary

It's the customer experience, stupid

March 31, 2017

Insurers need to make their brand experiences into havens of ease, comfort and security that also fit into customers desired lifestyles.

News

Dragged into Tomorrowland: Why insurers need to transform to support their business

June 18, 2015

There is one question every CEO and CIO should answer as they evaluate the modernization steps that will help secure their futures.

Resources

Exceeding Expectations or Falling Short? Auto Claims Trends, Insights and Impacts Revealed link

LexisNexis® Risk Solutions

From LexisNexis® Risk Solutions

Carriers are laser-focused on customer satisfaction, and each claims experience yields a different result. Whether it’s FNOL processes, the ease of digital interactions or the time it takes to settle the claim, where is the industry delivering for customers? Where is it falling short? Download the latest white paper from LexisNexis Risk Solutions on the customer claims experience for insights into these questions and more.

It's the customer experience, stupid

It's the customer experience, stupid

Dragged into Tomorrowland: Why insurers need to transform to support their business

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