Alex Glanz | Property Casualty 360

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3 ways insurers can avoid a customer experience crisis during a disaster

January 26, 2018

Major catastrophes are putting an enormous strain on insurers' resources and not just financially.

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Exceeding Expectations or Falling Short? Auto Claims Trends, Insights and Impacts Revealed link

LexisNexis® Risk Solutions

From LexisNexis® Risk Solutions

Carriers are laser-focused on customer satisfaction, and each claims experience yields a different result. Whether it’s FNOL processes, the ease of digital interactions or the time it takes to settle the claim, where is the industry delivering for customers? Where is it falling short? Download the latest white paper from LexisNexis Risk Solutions on the customer claims experience for insights into these questions and more.

3 ways insurers can avoid a customer experience crisis during a disaster

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