Alan Hlad | Property Casualty 360

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The New Claims Caregivers

September 29, 2011

Who will replace us when we're gone, and how can we prepare them for success?

Commentary

Generation Y: The New Wave of Claims Talent

September 13, 2011

As Millennials enter our claims organizations, it is important to understand their values and belief systems that will shape our workplace.

Resources

Exceeding Expectations or Falling Short? Auto Claims Trends, Insights and Impacts Revealed link

LexisNexis® Risk Solutions

From LexisNexis® Risk Solutions

Carriers are laser-focused on customer satisfaction, and each claims experience yields a different result. Whether it’s FNOL processes, the ease of digital interactions or the time it takes to settle the claim, where is the industry delivering for customers? Where is it falling short? Download the latest white paper from LexisNexis Risk Solutions on the customer claims experience for insights into these questions and more.

The New Claims Caregivers

Generation Y: The New Wave of Claims Talent

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