“Standards of care” isn’t just for healthcare; these guidelines are also important in restoration services. And, when insurers and restoration professionals are working from the same standards-of-care playbook, making the customer whole again is an infinitely smoother process.
In this podcast, Jim Novotny and Rick Wahlstrom, both in estimate review and compliance for 1-800 WATER DAMAGE, dive deeper into standards of care in the restoration industry. You’ll learn:
- The different facets of standards of care in restoration, including building materials and codes, safety protocols, and EPA and OSHA guidelines;
- How adhering to standards of care makes the claims process smoother and ensures a better outcome;
- The penalties that can be incurred if standards of care aren’t upheld; and
- Why it’s important for restoration professionals and insurers alike to understand standards of care in the same way.
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