By catering to the younger generations’ desire for technological innovation, insurance businesses can reshape their future. (Credit: ArtemisDiana/Adobe Stock)
The insurance industry is facing a talent crisis.
Less than 25% of the industry's workforce is under the age of 35. And within the next 15 years or so, half of the workforce is expected to retire, Accenture reports. Millennials and Gen Zers too often see insurance as a slow-moving, paper-driven environment that doesn’t offer the exciting career opportunities they are looking for, making it hard to recruit them.
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