Modernization in insurance is possible, especially with innovative leaders pushing the industry forward. (Credit: mozZz/Adobe Stock)
The insurance industry is at a turning point. With an estimated 50 percent of the workforce set to retire by 2028, the sector risks losing decades of institutional knowledge. At the same time, social inflation is driving up claims and litigation costs nationwide.
In an environment like this, insurance leaders can't afford to stay the course. A new way of working is crucial to meet customer demands, attract top talent, tamp down costs, and stay competitive.
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