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Kuhn said that throughout the claims process, USAA stuck to a “lowball” offer of $10,000, before finally agreeing to pay the policy limit of $250,000 on the eve of the trial. (Credit: Tada Images/Adobe Stock)On Friday, a Nevada jury leveled a $100 million punitive judgment against USAA in a bad faith suit from a customer who alleges the insurer failed to defend him and pay his claim after an auto accident. USAA will also be required to pay $14 million in compensatory damages as part of the judgment.
When opening statements were heard in the case at the end of January, the plaintiff was suing the insurer for $20 million.
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