Regionally, policy shopping was up in Q4 in both the West (13.6%) and Northeast (11.5%) from the previous quarter but decreased in the Midwest (12.5%) and stayed flat in the South at 14.4%. (Credit: Dragonstock/Adobe Stock)

Auto insurance rate increases have finally begun to cool, and customers are responding by shopping for policies and switching carriers in record numbers.

According to the Q4 2024 J.D. Power LIST Report, customers in Q4 matched the record shopping rate set in Q2 2024 at 13.3%. It also managed to tie the record for the highest switch rate in the history of the LIST Report, set in the previous quarter, at 4.2%.


NOT FOR REPRINT

© 2025 ALM Global, LLC, All Rights Reserved. Request academic re-use from www.copyright.com. All other uses, submit a request to [email protected]. For more information visit Asset & Logo Licensing.

PropertyCasualty360

Join PropertyCasualty360

Don’t miss crucial news and insights you need to make informed decisions for your P&C insurance business. Join PropertyCasualty360.com now!

  • Unlimited access to PropertyCasualty360.com - your roadmap to thriving in a disrupted environment
  • Access to other award-winning ALM websites including BenefitsPRO.com, ThinkAdvisor.com and Law.com
  • Exclusive discounts on PropertyCasualty360, National Underwriter, Claims and ALM events

Already have an account? Sign In Now
Join PropertyCasualty360

Copyright © 2025 ALM Global, LLC. All Rights Reserved.