Regionally, policy shopping was up in Q4 in both the West (13.6%) and Northeast (11.5%) from the previous quarter but decreased in the Midwest (12.5%) and stayed flat in the South at 14.4%. (Credit: Dragonstock/Adobe Stock)
Auto insurance rate increases have finally begun to cool, and customers are responding by shopping for policies and switching carriers in record numbers.
According to the Q4 2024 J.D. Power LIST Report, customers in Q4 matched the record shopping rate set in Q2 2024 at 13.3%. It also managed to tie the record for the highest switch rate in the history of the LIST Report, set in the previous quarter, at 4.2%.
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Brittney Meredith-Miller
Brittney Meredith-Miller is assistant editor of PropertyCasualty360.com. She can be reached at [email protected].
