As 2024 comes to a close, the insurance industry too often sees itself in headlines for the wrong reasons: coverage disputes, lawsuits, rate increases, geographic pullbacks and more.
But working insurance professionals recognize that the business is more complex and service-oriented than it is often portrayed. Among the thousands of insurance companies and hundreds-of-thousands of insurance personnel are good people and organizations working steadfastly to make policyholders whole after a loss; to fulfill the promise and the mission of the insurance product.
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