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Building Trust Through Technology: Cybersecurity's Critical Role in the Customer Experience

ON-DEMAND

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Cost: Complimentary

Date: On-Demand

Time: On-Demand

Editorial Webcast Sponsored by:

As cyber threats become more sophisticated, insurance professionals face increasing pressure to safeguard their core systems while maintaining seamless customer experiences. With a focus on the critical intersection of security and technology, modern core systems can strengthen your organization's defense against cyberattacks and instill confidence in your clients. Don't let vulnerabilities hinder your growth or erode trust — prioritize security to protect sensitive customer data and ensure uninterrupted service.

Join this webcast to discover actionable strategies. You'll learn:

  • Insights into real-time threat detection and data protection
  • How security impacts customer trust and retention
  • Compliance strategies for evolving regulatory requirements
  • The latest advancements in encryption and secure data management
  • How to ensure operational continuity during a cyber event

Register now to secure your spot!

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Can't attend? Register here for an on-demand recording after the webcast.

Featured Speakers: 

Elana Ashanti Jefferson | Editor-in-Chief | PropertyCasualty360 Group

Elana Ashanti Jefferson is chief editor of PropertyCasualty360.com. In this function, Elana directs a team of multimedia journalists who report, write, edit and disseminate timely, relevant, industry-specific news and information. Before working in digital media, Elana spent two decades as a daily newspaper reporter and editor, working for publications on both coasts as well as in her home state of Colorado. Elana is a graduate of the Columbia University School of Journalism and the Georgetown University School of Foreign Service.

Liza Petrie | Chief Product Officer | OneShield

Liza Petrie spearheads the strategic and innovative vision for our product suite. Working closely with current and prospective customers, Liza identifies, prioritizes, and champions our customers’ current and future needs. Collaborating with our product teams, she translates the client voice, analyst insights and market trends into innovative features and functionality for our product roadmap. Liza brings her deep understanding of software development and strategy from her previous experience managing global engineering platform teams for Relativity and her consultancy role with Bain & Company.

Kristin Abbott | Senior Director and Counsel, Cyber & Privacy | American Property Casualty Insurance Association

Kristin Abbott is the senior director and counsel, cyber & privacy in the policy, research and international division for the American Property Casualty Insurance Association (APCIA). She is responsible for developing, implementing, and recommending policy positions related to cyber insurance, data security, and data privacy at the state, federal, and international level, as well as with the National Association of Insurance Commissioners. Abbott also leads the APCIA Cyber, Innovation and IT Committee, along with its related subcommittees and working groups.

Courtney Hans | Vice President of Cyber Services | AmTrust Financial

Courtney has an insatiably curious network and cybersecurity professional with a passion for business strategy. She possesses a unique combination of technical and business skills, and combines technical proficiency with adaptability, collaboration, and problem-solving acumen in highly dynamic industries, protecting lives and livelihood through innovation and best practices. She is a graduate of the UC Davis Graduate School of Management (Marketing and General Management).

Joe Toomey | Head of Security Engineering | Coalition

As Head of Security Engineering at Coalition, Joe Toomey runs an organization that includes the Scanning Engine teams, the Coalition Control teams and a team of Security Analysts. The data collected by our scanning engine powers Control (our Attack Surface Management product which we give to all policyholders for free and sell to both MSPs and individual companies), as well as our cyber underwriting business at Coalition, delivering security signals that help drive decisions on insurability, pricing and more. His software development career has spanned three decades.

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Questions? Please email [email protected] or call at (212) 457-4981