Who's using what in P&C insurance: September 30, 2024
Insurance technology news from ZestyAI, RAFTR Roofing + Exteriors, Pouch Insurance and more.
ZestyAI partnered with West Bend Insurance Company. ZestyAI‘s Z-PROPERTY platform uses computer vision and machine learning to analyze aerial and satellite imagery, building permits and other unique data sources for over 150 million residential and commercial properties. This continuous monitoring of property conditions, maintenance and upgrades allows West Bend to proactively manage risks and ensure accurate coverage for policyholders.
RAFTR Roofing + Exteriors partnered with third-party administrator Westhill to streamline homeowner’s roofing claims experience through innovative digital services. RAFTRx combines the knowledge of local builders with the reach of a national business to help homeowners protect and repair the most important part of their homes. RAFTRx recognizes that every circumstance is unique, and by partnering with Westhill, homeowners will now have the ability to customize their roof repair process by finding a reputable contractor, deciphering the scope of work and tracking relevant information, ultimately streamlining the process in one place.
EXL announced the launch of its own large language model, EXL Insurance LLM. This is the first industry-specific LLM developed to address the highly specialized needs of the insurance industry and will support critical claims and underwriting-related tasks, like claims reconciliation, data extraction and interpretation, question-answering, anomaly detection and chronology summarization. The EXL Insurance LLM was developed to address the highly specialized needs of the insurance industry, which has struggled to leverage off-the-shelf, general LLMs that lack fine-tuning of private insurance data and domain-specific understanding of business process operations.
Pouch Insurance selected INSTANDA platform and its extensive API capability to integrate its groundbreaking multilingual AI assistant, ‘Goodie,’ revolutionizing the agent experience in the commercial auto insurance sector.
Related: Who’s using what in P&C insurance: September 23, 2024