Tomorrow’s Claims Today: Preparing for (Even More) AI Innovation

Chris Bennett is a senior leader in risk and insurance technology with nearly three decades of experience in client service, sales, and product management. As Chief Strategy Officer for Origami’s Core Solutions division, Chris is responsible for guiding the division’s growth and development. This includes forging industry alliances and building new capabilities and solution sets to address the dynamic and evolving needs of a diverse clientele, including property-casualty insurers, managing general agents (MGAs), program administrators, third-party claims administrators (TPAs), risk pools, and brokers.

In 2019, when Origami Risk formally established its Core Solutions division, Chris was appointed as its president and quickly oversaw the division’s rapid expansion. Under his leadership, the division attracted a growing clientele and built a full suite of end-to-end, integrated SaaS solutions for core functions backed by Origami’s strong service culture. With the division maintaining its growth, Chris was appointed to his current role in 2023, enabling him to apply his vision and leadership to guide Core Solutions continued development.

Chris began his career in 1997 with CS STARS, where he was a vice president and contributed significantly to the firm’s growth during his 14-year tenure before joining Origami in 2011. He earned a B.S. degree in computer software engineering from DePaul University.

Heather H. Wilson, CEO of CLARA Analytics, has more than a decade of executive experience in data, analytics, and artificial intelligence, including as global head of innovation and advanced technology at Kaiser Permanente and chief data officer of AIG. She currently sits on Equifax’s board of directors. While at AIG, she was named the Insurance Woman of the Year by the Insurance Technology Association for her data innovation work. Wilson has been a steady supporter of diversity. She launched the Kaiser Permanente Women in Technology group, focused on mentorship and retention for women in math, technology, and science, and at AIG, she launched Global Women in Technology and served as executive sponsor of Girls Who Code.

Scott is a Partner in PwC’s Insurance Advisory practice with over 20 years of management consulting experience, specializing in insurance and financial services. He brings significant expertise in operating model design, encompassing key areas such as product, underwriting, claims, and service. Scott focuses in aligning technology with business strategy, operational and organizational design, transformational program design, and overseeing complex program management.

Before joining PwC, Scott was a consultant at Diamond Consultants and Accenture, where he contributed to multiple large-scale transformation projects. He holds both a B.S. and an M.S. in Industrial Engineering from the University of Wisconsin-Madison..