Gen-AI is elevating the quality of predictive analytics by combining large datasets with enterprise and personal data. (Credit: Atlas/Adobe Stock – AI Generated)

Knowledge-based generative artificial intelligence can quickly answer questions and execute complex workflows, according to a study by McKinsey & Company.

Gen AI insurance agents could one day act as skilled virtual coworkers, the data showed, by managing multiplicity, directing with natural language, and working with existing software tools and platforms to ease the automation of complex and open-ended use cases.

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Joe Toppe

Joe Toppe serves as managing editor of PropertyCasualty360.com. Joe is also a father of three, an author, and longtime lover of baseball.