The insurance industry must have this key question answered: How will AI regulation bite insurers in the coming years? (Credit: Credit: john/Adobe Stock) The insurance industry must have this key question answered: How will AI regulation bite insurers in the coming years? (Credit: Credit: john/Adobe Stock)

The promise and potential of AI for the insurance industry goes well beyond the prosaic (such as automating repetitive tasks in areas such as customer service). Insurers are extending AI to more complex processes that financially impact consumers, including underwriting and claims.

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Claims Technology
Artificial Intelligence