How insurance agents, brokers can best serve SMBs in 2024
Commercial-insurance opportunities are expanding, says Bold Penguin Vice President of Operations Nicole Farley.
The risk landscape for small and midsize businesses (SMBs) markedly changed during the last five years as enterprises adjusted first to the shutdowns and distanced interactions dictated by the COVID pandemic, and then to the lasting societal shifts (like the rise of remote workers) that settled in since the pandemic.
“Small businesses and small-businesses owners are the heart of America,” Bold Penguin Vice President of Carrier Operations Nicole Farley said during a recent episode of the Insurance Speak podcast. “We love the small, commercial landscape because we have a 360-degree view of it.”
Bold Penguin set out to better understand the changes happening within small and midsize businesses (SMB) and what they mean to insurance professionals and organizations. The results were compiled into the new report, “The Evolving Risks of Small Businesses.” It includes general tips for how agents and brokers can best serve SMBsalong with a detailed look at most urgent risks facing these insureds.
“We really want this report to be something that small businesses and agents can look at and use to enhance their expertise,” Farley said.
To hear more our extended conversation, listen to the full podcast episode above or subscribe to Insurance Speak on Spotify, Apple Music or Libsyn.
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