The risk landscape for small and midsize businesses (SMBs) markedly changed during the last five years as enterprises adjusted first to the shutdowns and distanced interactions dictated by the COVID pandemic, and then to the lasting societal shifts (like the rise of remote workers) that settled in since the pandemic.
"Small businesses and small-businesses owners are the heart of America," Bold Penguin Vice President of Carrier Operations Nicole Farley said during a recent episode of the Insurance Speak podcast. "We love the small, commercial landscape because we have a 360-degree view of it."
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