J.D. Power study shows 48% of Gen Z don't understand their auto insurance policies. (Credit: Monkey Business Images/Shutterstock.com)
A new study from J.D. Power showed drivers have faith in insurance carriers that talk to them about their premium increases.
With auto rates surging roughly 11.2% over the last year, "Carriers who get in front of the increases are able to maintain high levels of trust with their customers versus carriers who don't communicate the increase and why," J.D. Power's Director of Global Insurance Intelligence, Breanne Armstrong, told PropertyCasualty360.com.
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Joe Toppe
Joe Toppe serves as managing editor of PropertyCasualty360.com. Joe is also a father of three, an author, and longtime lover of baseball.
