Leveraging AI's capabilities to augment human expertise can help create a workers' comp system that is both efficient and empathetic. (Credit: Freer/Adobe Stock) Leveraging AI's capabilities to augment human expertise can help create a workers' comp system that is both efficient and empathetic. (Credit: Freer/Adobe Stock)

Multi-modal AI models, such as OpenAI's ChatGPT 4.0 and Google's Project Astra, mark a significant advancement in artificial intelligence. The potential of these advancements is particularly promising for complex fields such as workers' compensation, where the claims process can be challenging and involve numerous factors beyond the physical injury itself.

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Claims Technology
Artificial Intelligence
Workers' Comp