At its best, technology makes work and life easier.
But many respondents to PropertyCasualty360's 2024 Independent Insurance Agent Survey highlighted gaps in the application of today's digital-insurance tools.
One respondent wrote: "I love working on claims and helping people, but the technology could always be better."
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Elana Ashanti Jefferson
Elana Ashanti Jefferson serves as ALM's PropertyCasualty360 Group Chief Editor. She is a veteran journalist and communications professional. Reach her by sending an e-mail to [email protected].