Photo updates, location check-ins, and tags may all be used as exploratory means to learn more about a claimant. (Credit: Looker_Studio/Adobe Stock)
Social media provides a lens into an individual's everyday life.
From a claims perspective, that insight can make it easier to investigate high-risk cases in real time. However, it is not solely designed to strengthen injury evidence; it may also help advocate for an injured worker, so they receive the best care possible throughout recovery.
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