The Department of Transportation expects the automatic refund rules to allow consumers to avoid more than half a billion dollars in airline fees annually. Credit: Ekaterina Pokrovsky/stock.adobe.com
Starting later this year, airlines will be required to provide automatic cash refunds when a flight is canceled or significantly changed, checked bags significantly delayed or if extra airline services, such as Wi-Fi, become unavailable after purchase, according to updated rules from the Department of Transportation (DOT).
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Steve Hallo
Steve Hallo is managing editor of PropertyCasualty360.com. He can be reached at [email protected]
