To uncover the most frequently asked questions about the workers' compensation claims process, Hi Marley reviewed conversations from carriers using its platforms and whittled down the relevant inbound questions to six root causes. Credit: bnenin/Adobe Stock
For an injured worker, the workers' compensation claims process can be incredibly confusing and filled with unfamiliar processes. This is in addition to the physical and mental strain of recovery.
Unfortunately, these stressful situations can drive some workers' comp claimants to seek legal counsel, a move which drives up costs and slows down the claims process. However, a lot of these issues can be addressed before they become litigious by anticipating points of confusion, according to a study from Hi Marley.
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Steve Hallo
Steve Hallo is managing editor of PropertyCasualty360.com. He can be reached at [email protected]
