"We want to provide the best information that one can put together by combining the cutting-edge AI, cutting-edge science, with leveraging data analytics… We want to put the right data at everybody's fingertips so that the right decisions are being made," said Kumar Dhuvur, co-founder and head of product at ZestyAI. (Credit: Mdisk/Adobe Stock)
Most insurers have switched from the traditional adage of "detect and repair" to a "predict and prevent" mindset, with a focus on home maintenance, such as checking the roof for broken shingles, and disaster preparedness efforts like creating defensible space around the home. Some insurers are turning to artificial intelligence (AI) to improve their predict and prevent models. This switch may increase access to coverage for insureds in hard markets, lower premiums and prevent insurers from having to withdraw coverage in high-risk states.
"The majority of insureds want to be proactive about risk management or maintenance of their home or commercial building," said David Tobias, general manager of insurance at Nearmap, which specializes in 3D datasets, geospatial tools and aerial imagery. "There [are] so many tools now available through the industry. How we monitor risk, look at the brush fire defensible space, things of that nature, roof quality – they haven't made it through to insurance yet."
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