Disrupting without Disruption: Payments as a Gateway to Modernization

Overview

ON-DEMAND

This event is now available on-demand. If you have previously registered for this event please click here and login using the email that you used to register.

Webcast Sponsored by:

In this fast-paced digital era, consumer expectations — including insurance customers — are evolving at an unprecedented rate. However, attempting to constantly keep up with shifting experiential standards is a costly, time-consuming, and nearly impossible task for insurers.

As the face of your CX, optimizing the billing and payment touchpoint is the easiest and most effective way to enhance your policyholder’s overall experience.

Join this complimentary webcast to discover how payments can be the gateway to modernization. You’ll learn:

• Today’s payment experience expectations and trends

• The reality of full-system implementations (and ease of payment solution implementations)

• How leveraging software as a service (SaaS) tools can enhance CX without disrupting core systems

• And more!

Featured Speakers:

	Becky Woytek | Assistant Vice President, IT | Texas Medical Liability Trust Becky’s career spans 30 plus years of experience in the Property & Casualty, Professional and Life Insurance industry. She and her team at TMLT are responsible for the implementation and maintenance of all company software applications and web development. Becky is best known for her ability to translate TMLT’s complex business users’ needs into technical specifications.
	Kevin Moon | Regional Director of Financial Services & Insurance | InvoiceCloud With over 10 years in the Financial Services industry, Kevin has extensive experience helping insurance companies evaluate time-consuming areas where automation can be most effectively implemented, particularly, the billing and payment experience.
	Natalie Handley | Customer Service & Billing Manager | Texas Medical Liability Trust Natalie has over 18 years of experience working in Customer Service and Accounts Receivable, 17 of which have been with TMLT. Over the course of her career with TMLT, she has been involved in multiple system implementations with the goal of improving customer experience while balancing operational efficiencies for her team.

Register Now

Can’t attend? Register to view the on-demand recording after the webcast.