In a world characterized by escalating uncertainty and heightened risk, the demand for expert guidance becomes imperative. Insurance agents offer this type of invaluable support to policyholders, aiding them in navigating intricate challenges and securing comprehensive protection. This commitment to serving as trusted advisors during challenging times underscores the pivotal role insurance agents fulfill. To honor the dedication of agents and brokers nationwide, The Travelers Companies, Inc. recognizes outstanding insurance professionals with its annual Personal Insurance Agent of the Year Awards. These accolades celebrate agents who demonstrate exceptional service and sustainable growth amidst evolving landscapes of risk and uncertainty. This year's recipients of Travelers' 2024 Personal Insurance Agent of the Year Awards are:

• Tiffany Bertolini, Pacific Interstate Insurance Brokers
• Anna Colandrea, Sound Insurance Services Inc.
• Annie Hanna Engel, Howard Hanna Insurance Services
• Chris Huwaldt, MMA Northwest
• JoAnne Murray, Allan Block Agency
• Karrie Nelson, Mercer
• Laura O'Neill, Cornerstone Insurance Agency, Inc.
• Sheldon Palefsky, Keystone Insurers Group
• Mary Pursell, Abbate Insurance Associates, Inc.
• Bill Rowlen, Flury-Hinderks Insurance Agency
• Bruno Rozembarque, Point Insurance

The slideshow above features interviews with some of this year's award winners, providing insights into how their agencies integrate technology, stay informed about evolving policyholder needs and adapt to regulatory changes impacting their businesses. "In the dynamic landscape of insurance, independent agents play an indispensable role in helping customers safeguard the things that matter most to them," Michael Klein, executive vice president and president of personal insurance at Travelers, said in a release. "We commend this exemplary group, whose expertise, personalized service and unwavering commitment to their customers have helped them achieve exceptional results." Related:

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