Artificial intelligence has arrived in the insurance world.

The tech was actually here for years before everyday workers and the public-at-large realized its reach. But now, the maturity of large language processing software alongside growing awareness of generative AI tools have ushered in an era in which AI touches most aspects of the insurance workflow.

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Elana Ashanti Jefferson

Elana Ashanti Jefferson serves as ALM's PropertyCasualty360 Group Chief Editor. She is a veteran journalist and communications professional. Reach her by sending an e-mail to [email protected].