Respondents to the 2024 Independent Insurance Agent Survey will have an opportunity to expand on what they find most satisfying about working in insurance. (Credit: Jérôme Rommé/Adobe Stock) Respondents to the 2024 Independent Insurance Agent Survey will have an opportunity to expand on what they find most satisfying about working in insurance. (Credit: Jérôme Rommé/Adobe Stock)

Employee happiness has been on a steady decline since 2020, according to one recent human-resources study.

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Elana Ashanti Jefferson

Elana Ashanti Jefferson serves as ALM's PropertyCasualty360 Group Chief Editor. She is a veteran journalist and communications professional. Reach her by sending an e-mail to [email protected].

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