In the insurtech space, vendors may be looking for their first true success — that is, one that shows tangible improvements to critical KPIs. (Credit: Dapitart/Adobe Stock) In the insurtech space, vendors may be looking for their first true success — that is, one that shows tangible improvements to critical KPIs. (Credit: Dapitart/Adobe Stock)

As 2023 came to a close, my colleagues and I spent time thinking about some significant trends in the AI and insurtech space.

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