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As hiring and retention continue to shift and evolve, traditional job skills feel as outdated as a floppy disk. Employers are no longer solely fishing for candidates with degrees from revered institutions. They're looking to hook folks who possess so-called "soft skills," knowing these are oftentimes harder to learn and apply than the tactical/technical ones. As workplaces are still testing new ways of working, emotional intelligence, empathetic communication, and adaptive problem-solving – are now the need-to-have building blocks of a thriving and adaptable workforce.
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