"Now with digital natives increasingly entering the FSI workforce, it's more critical than ever that robust DEX solutions are in place. This is not just to keep Gen Z and millennial workers productive but also to avoid risk, automate processes, ensure client financial transactions are efficient and to empower top talent to work more strategically," said Jim Gargan, CMO at Riverbed Technology LLC. Credit: Blue Planet Studio/Adobe Stock
It is not just policyholders seeking the ease and convenience that accompanies advanced digital experiences and communication tools. According to a report from Riverbed Technology LLC, 92% of financial services and insurance executives said advanced digital experiences will play a vital role in attracting the next generation of insurance professionals.
As a result of the growing importance of digital experiences, or DEX, 93% of executives surveyed indicated that investment in this area will be a top priority during the next five years.
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Steve Hallo
Steve Hallo is managing editor of PropertyCasualty360.com. He can be reached at [email protected]
