An engaged workforce is not just a resource; it is a strategic advantage in the pursuit of seamless claims management. (Credit: SewcreamStudio/Adobe Stock)
In the intricate tapestry of Human Capital Management, the nexus of leadership, culture and insurance, weaves a narrative that is often overlooked: the indispensable role of employee engagement in claims management.
It's not just about paperwork and processes; it's about fostering a collective sense of responsibility and ownership that transforms claims management into a collaborative journey rather than a mere transaction.
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