Today's workforce is split about their feelings toward generative AI, according to Salesforce research. The California-based customer relationship management and business software provider recently surveyed workers across industries in the U.S., UK, India and Australia to assess readiness for adopting generative AI into work and life. In broad strokes, the research indicates that younger people tend to be more comfortable with AI adoption than older adults, and more people are eager to see it adopted in the workplace, where it can enhance efficiency, than in their personal lives. In the workplace, many people worry about the fresh risks generative AI may introduce and are eager for additional training to master the powerful digital tool. The slideshow above illustrates additional insights regarding how today's workers view the rise of generative AI, according to Salesforce. See also: |

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Elana Ashanti Jefferson

Elana Ashanti Jefferson serves as ALM's PropertyCasualty360 Group Chief Editor. She is a veteran journalist and communications professional. Reach her by sending an e-mail to [email protected].