Sponsored Content
Evolve Digitally to Keep Your Agency Moving in the Right Direction
Susannah Adler (Sponsored by Nationwide)
Kasey Ketcham, Senior Associate Vice President of Digital Enablement at Nationwide
In an industry like insurance that competes on quality of service and price, embracing digital is a requirement for survival in 2023 and beyond. Even longtime agents with loyal customers understand that leading-edge technologies will help them improve workflows and achieve better customer engagement.
Automation technology, for one, has earned a spot in many agencies' tech stacks, affording significant efficiencies that translate to big cost savings, productivity gains and an improved customer experience. This is why 68% of agents are planning to or have added automation tools to their business, according to Nationwide's Agency Forward survey.
